At proteinplusstore.com, powered by Eat to FIT kart, we understand that circumstances may arise where you need to cancel your order. We strive to make the cancellation process as seamless as possible.
How to Cancel Your Order:
You can cancel your order swiftly by contacting our customer support team when it is in packed/shipped status. Simply call our customer support number, and our dedicated team will assist you promptly.
Refund Process:
Upon cancellation, any amount paid will be credited back to the same payment mode used during the purchase process. Here’s how refunds are processed:
- For Cash on Delivery (COD) orders, where no payment has been made upfront, there is no amount to be refunded.
- For payments made via Credit Card, Debit Card, Net Banking, or Wallet, refunds will be initiated and credited back to the source account within 7-10 days from the time of order cancellation.
We value your satisfaction and aim to provide a hassle-free cancellation experience.